Legacy Administrator Volunteer

Job reference: 

Location: WC1N, Central London

Hours: Flexible days, four to six hours a day (including a lunch hour).

Closing date: Ongoing

This a rewarding role at Great Ormond Street Hospital Children’s Charity’s for a data-minded volunteer within part of the Direct Marketing, Retention and Donor Development Team. You will play an important part in our team, making and responding to calls and managing emails from supporters. You’ll be helping with open days and local events and providing personal stewardship to our amazing donors.

Great Ormond Street Hospital is acknowledged as one of the world’s leading children’s hospitals. Children are referred from all over the UK and overseas and are often in need of treatment for the most complex and life-threatening illnesses. Working in partnership with the UCL Great Ormond Street Institute of Child Health (ICH), the hospital is the largest paediatric research and training centre in the UK and one of a very small number of internationally recognised centres of excellence in the field of child health.

Great Ormond Street Hospital Children’s Charity works in very close collaboration with the hospital and ICH and exists to fundraise on their behalf. This affords our teams a fantastic opportunity to learn about the key issues being addressed by one of the world’s leading children’s research hospitals and play their part in making some of this remarkable work possible. The charity needs to raise at least £100 million every year to support the hospital’s pioneering and life-saving work, and legacies play a vital role within this.

This role will involve:

Open days 

  • Log enquiries from supporters on Salesforce, our database
  • Produce invitations and mailings prior to events
  • Schedule hospital staff attendance and send reminders
  • Thank hospital staff and volunteers
  • Send follow up communications to event attendees and no shows

Outreach programme – administration

  • Liaise with volunteer team to manage attendance
  • Collate tracking reports
  • Capture data from outreach talks
  • Send personalised fulfilment if requested

Personalised stewardship 

  • Assist with team emails
  • Send personalised letters to our supporters
  • Help maintain our database
  • Make calls to our supporters to say thank you

Back up for talks

  • Attend local events with the Legacy Development Manager and have opportunities to act as a replacement for outreach talks if required (optional)

Please refer to the role profile and person specification for full details:

How to apply

To apply, please download the Volunteer application form (1.14 MB) and send your completed scanned application form to recruitment@gosh.org or alternatively please post it to:

Recruitment Business Partner – Volunteering
Great Ormond Street Hospital Children’s Charity
40 Bernard Street
London WC1N 1LE

Closing date: Ongoing

Once we have reviewed your application we will be in touch with you regarding next steps.