Application and interview FAQs

At GOSH Charity we know applying for a new role can be a daunting experience, full of unknowns. To help you through this process we want to offer some support to ensure you put your best self forward for your desired position with the charity. 

We understand you’ll have some questions, so we’ve listed a few FAQs below along with some other more general guidance that we believe will help you with your application.

Take a look at our current vacancies or find out more about our volunteering opportunities.

Application process

How do I apply?

Applying is easy and applications can be submitted online. Click the “apply” button for your chosen role and follow the prompts.

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What does "competitive" salary mean?

Confidentiality of salaries is important to us at GOSH Charity. This means whenever we recruit for a new role, we list it as “competitive” to protect the privacy of existing and future employees. 

We are committed to paying an attractive salary and benchmark roles periodically to ensure that salaries are always in line with the current market rate for the position in question. Not only do we feel that this is the right thing to do, we also believe it will allow us to attract and retain the best possible talent. 

To determine where you might fall within the salary range available for the role, we will consider things such as your specific skill set and experience. Once you’ve submitted your application, we will be happy to discuss details regarding the available salary. 

Although salary forms a large part of the total reward package, we recognise there is more to it than financial remuneration. As such, the charity offers a generous range of benefits such as 30 days annual leave; learning and development opportunities; enhanced family leave and discounted season ticket loan to name just a few. Click here to find out more about our current benefits. 

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I’m having trouble applying online, who should I get in touch with?

If you are experiencing issues such as; uploading your CV or submitting your application please do get in touch with a member of HR either by phone +44 (0) 20 3841 3841 or by email

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The role I am interested in has a closing date a few weeks’ from now, should I wait until the deadline to apply?

Our vacancies are extremely popular, attracting many talented candidates. Occasionally we get so many quality applications that we may need to close the position early. It’s also possible we will start to interview before the application window closes. As such, we strongly recommend that you apply for your chosen role as soon as you have prepared your application.
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Should I include a cover letter as well as my CV?

Although for most roles it is not mandatory to submit a cover letter in support of your application, we strongly recommend you do. Moreover, doing so may significantly increase your chance of success. A cover letter gives you an opportunity to highlight your interest in working for the charity, along with your key strengths, skills and experience relevant to the position you are applying for. Although we always review both CV and cover letter for all applicants, by providing a cover letter you will demonstrate a stronger awareness of what is required of the role and why you are suitable.

TIP: Look back at the job description and draw out a handful of responsibilities you feel are most important to the role then elaborate on the skills match you have to each of the selected responsibilities. We suggest your cover letter is approximately half a page but no more than a full page, and that you tailor it to the charity and the position applied for.

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Can I apply for more than one role?

If you feel you have the skills and experience for more than one current vacancy and wish to submit an application for each of those you are interested in (for example, two administration roles in different teams), we encourage you to do so.
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Do I need to have prior charity experience to be considered?

For some roles this will be essential (e.g. senior fundraising executives), however there are roles that the charity acknowledges can benefit from recruiting a candidate from a completely different background. Either way, it will be clearly defined in the job description, which outlines what is essential and desirable in the “person specification” section.
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I’ve submitted my application but I’m eager to get involved as soon as possible. Is there any other way I can do this?

We are always on the lookout for energetic and passionate volunteers to help in a variety of ways. Find out more.
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I didn’t hear back regarding my application. Will I receive some feedback?

Unfortunately, due to the large number of applications we receive if you’ve not heard from us within two weeks of the application close date, please assume you have been unsuccessful for that particular application. And unless you have been interviewed we are unable to provide feedback specific to your application
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Do you have a question we haven’t answered?

Read on to understand more about the interview process and what it’s like working at the charity. Otherwise, if your question has not been answered, please get in touch with any queries by emailing

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Interview process

What happens after I submit my application?

After you submit your application we will review your CV and cover letter to determine your suitability for the role. Candidates who have been shortlisted for interview will be contacted in due course with an update, however, if you do not hear from us within two weeks of the closing date please assume that you have unfortunately been unsuccessful.

For any candidates who are shortlisted, it is likely that we will get in touch to organise an initial phone interview for you, with a member of HR or the hiring team. This initial stage will be a fairly informal chat allowing us to gain an understanding of your interest in the role and the charity and probe on some of the skills or experience you have listed on your CV.

There will be either one or two rounds of face to face interview dependent on a few factors such as; seniority of post and duration of contract. The interviewers will usually be a combination of HR, the hiring manager and another stakeholder relating to the applied for vacancy.

For most roles there will be a task or assessment element as part of your interview. This might be in the form of a presentation you would need to prepare in advance and then present to us, or it might be an in-tray task which we ask you to complete during the interview.

Full details including your interviewers, who to ask for when you arrive, and any task or assessment requirements will be communicated in advance of the interview. 
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Where will my interview be held?

All face to face interviews will be held at the charity offices: 4th Floor, 40 Bernard Street, London, WC1N 1LE. Please take care to NOT confuse this with the hospital as the two are not located together.

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What should I wear to the interview?

We suggest smart office attire, ensuring it’s something that will allow you to relax and feel comfortable. The charity currently has a dress down Friday so please don’t be alarmed if you arrive looking rather sharp but your interviewers have dressed slightly more casually.

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Do you have a question we haven’t answered?

Remember to check our other FAQ page and information about what it’s like to work at the charity. If your question has still not been answered, please get in touch with any queries by emailing
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