Spring Raffle 2018: Terms and Conditions and Social Responsibility

See the amazing prizes on offer here! Or, to enter the raffle and buy tickets today, just call our ticket hotline on 0345 601 6936.

Raffle Rules:

1. Participation in Great Ormond Street Hospital Children’s Charity Spring Raffle 2018 costs £1 per raffle ticket.

2. Tickets will be on sale from 13 March 2018.

3. Tickets will be limited to a maximum of 100 per person, and the number of tickets available to purchase online in one go will be 20.

4. Additional raffle tickets, within the limitations detailed in (3) above, may be available on request by phoning 0345 601 6936 (lines open Monday–Friday, 8.30am–5.30pm). The amount of the additional tickets sent out will be at the absolute discretion of Great Ormond Street Hospital Children’s Charity.

5. Great Ormond Street Hospital Children’s Charity Spring Raffle 2018 is open to all mainland Great Britain residents over the age of 16 (this excludes Northern Ireland, Isle of Man and the Channel Islands).

6. Tickets may not be sold to, or by, a person under the age of 16. All winners are required to provide proof of age when requested.

7. If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 16 he/she will be exempt from the raffle and will forfeit his/her prize and the stake will be returned.

8. Great Ormond Street Hospital Children’s Charity accepts no responsibility if the chosen method of payment is cancelled in error.

9. No responsibility is taken for raffle tickets and payments which are lost, damaged, illegible or from which the prize-winner cannot be identified, or for any technical failure or event which may cause the competition to be disrupted or corrupted. Proof of posting will not be accepted as proof of receipt.

10. Closing date for the receipt of raffle tickets and raffle ticket payment is 8 June 2018. Tickets received after this date will not be entered in the draw but the payment will be treated as a donation unless expressly stated otherwise by the sender.

11. Payment for participation in the raffle can be made by cheque, credit card, postal order or cash. CAF or other charity vouchers cannot be accepted as payment for raffle tickets.

12. Your raffle tickets will be entered into the draw as soon as the whole payment is received.

13. Monies raised by Great Ormond Street Hospital Children’s Charity in the Spring Raffle 2018 will support the work of Great Ormond Street Children’s Hospital where the need is greatest.

Fair and Open Draws:

1. The Spring Raffle 2018 draw will take place on 15 June 2018 at Great Ormond Street Hospital Children’s Charity's External Lottery Managers in Chippenham.

2. Great Ormond Street Hospital Children's Charity raffle draws are conducted at random in a secured and open environment.

3. All 23 tickets will be drawn randomly:

  • The first ticket number drawn will receive the first prize of £5,000.
  • The second ticket number drawn will receive the second prize of £1,500.
  • The third ticket drawn will receive the third prize of £500.
  • There will then be further draws for the remaining 20 runner-up prizes of £50

4. The result of the raffle draw is final. If you wish to make a complaint, Great Ormond Street Hospital Children ’s Charity do operate a Complaints and Dispute Procedure, which is available here.

Winners:

1. Winners will be notified directly by the Charity by telephone or in writing, with payment made by bank transfer or cheque to the name and address of the registered buyers of the winning raffle tickets.

2. Winners will be notified within five working days of the draw, and payment made by bank transfer or cheque within 28 working days of the draw, subject to (4) below.

3. A list of all winners will appear on the Great Ormond Street Hospital Children’s Charity website from 18 June 2018 and will be available on request by phoning 0345 601 6936 (lines open Monday–Friday, 8.30am–5.30pm).

4. Great Ormond Street Hospital Children’s Charity will make all reasonable attempts to contact prize winners. In the event that winners cannot be contacted Great Ormond Street Hospital Children’s Charity will distribute the prize money appropriately.

5. The winners may be required to participate in publicity related to the raffle which may include the publication of their name and photograph in any media. Winners have the right to choose not to participate in publicity.

Responsible Gambling:

In line with the Gambling Act 2005 objectives, Great Ormond Street Hospital Children’s Charity are committed to promoting open and responsible gambling. Our lotteries:

  • encourage fair and open play;
  • keep crime out of gambling;
  • protect the young and the vulnerable.

Below we have outlined our procedures in ensuring responsible gambling.

Gambling Limits:

Great Ormond Street Hospital Children’s Charity limits the sale of raffle tickets as follows:

  • Limit the number of mailed tickets to previous raffle players at a maximum of four books (£40 value);
  • Limit the number of mailed tickets to people who haven’t previously played the raffle to at a maximum of two books (£20 value);
  • Limit the number of tickets available to purchase online in one go to £20;
  • Limit the maximum number of tickets that can be sent to one person, for one raffle, to 100.

Under Age Gambling:

Great Ormond Street Hospital Children’s Charity carries out a number of checks to ensure participants are not under the age of 16, and actively take steps to ensure that our lotteries do not attract young people. Our checks include:

  • We reserve the right to ask for proof of age from any player, and players’ accounts may be suspended until satisfactory proof of age is provided;
  • We will only accept valid, legible, photographic ID. If for whatever reason, upon winning any individual is unable to prove that they are 16 or over then any winnings will be forfeited, and any stakes paid will be returned;
  • Our media agency screens supporter data to ensure we do not send raffles to anyone under the age of 16.

Self-exclusion:

While most people gamble within their means, we recognise gambling can be a problem for some.

If you are worried about your gambling or that of someone close to you, Gambleaware can provide support and information. You can contact Gambleaware by calling 0808 8020 133.

To support problem gamblers, we operate a self-exclusion policy, which means you will not receive any information about our raffles. To be added to our self-exclusion programme please contact our supporter care team by phone on 0345 601 6936 (lines open Monday–Friday, 8.30am–5.30pm) or by e-mail at supporter.care@gosh.org.

You can also exclude yourself from future raffle and lotteries by writing to us at GOSH Charity, 40 Bernard Street, London WC1N 1LE. We will take all reasonable steps to prevent any marketing material relating to the raffle being sent to any self-excluded customer and maintain a register of self-excluded persons. For more information on responsible gambling, please click here.

Useful Information:

1. Great Ormond Street Hospital Children’s Charity Spring Raffle 2018 is registered with the Gambling Commission under the 2005 Gambling Act. Responsible persons: Ms Tanya Mitchell and Mr Ian Chivers.

2. Great Ormond Street Hospital Children’s Charity is licenced by the Gambling Commission:

  • Non-remote License: 000-028699-N-310052-001;
  • Remote Licence: 000-028699-A-314742-001.

3. Printing of the raffle is being managed by Brightsource, 000-004282-R-311258-002 & 000-004282-N-103355-007 on behalf of Great Ormond Street Hospital Children’s Charity.

4. Response handling activities are being managed by Woods Group, 000-003586-R-314029-003 & 000-003586-N-103664-001 on behalf of Great Ormond Street Hospital Children’s Charity.

5. We, (Great Ormond Street Hospital Children’s Charity and its trading subsidiary Great Ormond Street International Promotions Limited), will hold the information you provide us for communication, marketing, analysis and administration purposes in accordance with our privacy policy.

6. We do not sell, share or swap your information with any third party for the purpose of them sending marketing information.

7. We promise not to overwhelm you with communications. We will keep your details safe and if you change your mind about your communication preferences or want to stop receiving communications you can contact us on the below details

8. Great Ormond Street Hospital Children's Charity operates a Complaints and Dispute Procedure. If you wish to make a complaint, you can click here, or contact us on the below details:

Great Ormond Street Hospital Children's Charity Supporter Care 40 Bernard Street London WC1N 1LE

Email: supporter.care@gosh.org

Tel: 020 3841 3131

9. Between 1st January 2017 and 31st December 2017, 87% of the proceeds raised in the Great Ormond Street Hospital Children’s Charity lottery programme went to support the patients, patients’ families and staff at Great Ormond Street Hospital. More information is available in our Annual Trustee’s Report and Accounts here.

10. Great Ormond Street Hospital Children's Charity is a registered trademark. Great Ormond Street Hospital Children's Charity is a registered charity, charity number 1160024. 

11. We, in common with all registered charities, are constrained by charity law, which means that we are only able to refund a donation in certain prescribed circumstances. If you believe that a donation you have made should be refunded, please email us at supporter.care@gosh.org or give us a call on 020 3841 3131.

12. We do not refund raffle ticket purchases except under the self-exclusion scheme for people vulnerable to gambling addiction.

13. We truly appreciate your donations and support and recognise that there may be an occasion when you need to speak to one of our Supporter Care Team to discuss your donation. Please email us at supporter.care@gosh.org or give us a call on 020 3841 3131.

14. We accept the below methods of payment:

Spring Raffle 2018 - ways to pay include: Visa, Mastercard, Maestro, JCB

Fast Reply Draw:

If you have been invited to participate in the Fast Reply Draw please be advised that, in addition to the above Terms and Conditions, the following will apply:

1. In order to be entered into the Fast Reply Draw you need to have responded to the Spring Raffle 2018.

2. Entries received on or before 30 March 2018 will be entered into the Fast Reply Draw. Entries received after this date will not be entered.

3. There will be 20 winners, each receiving a £25 M&S gift voucher. There will only be one prize per person;

4. Fast Reply Draw winners will be notified within five working days of the main Spring Raffle 2018 draw which takes place on 15 June 2018, with prizes being sent out within 28 working days of the draw.

5. The result of the Fast Reply Draw draw is final. If you wish to make a complaint, Great Ormond Street Hospital Children’s Charity do operate a Complaints and Dispute Procedure, which is available here.