Walkie Talkie Tower Climb 2020 - FAQs

We hope that we have answered any questions you might have about the event, but if you need anymore information, then please email us or give us a ring on 020 3841 3270.

What is the Walkie Talkie Tower Climb?

Walkie Talkie Tower Climb is a stair climb event being held on Saturday 29th February at 20 Fenchurch Street (or more commonly known as the Walkie Talkie building!). Participants will get exclusive access to the Sky Garden when they complete the climb. Money raised from the event goes to support the 619 children who arrive at Great Ormond Street Hospital every day. 

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Can we enter as a team?

Teams cannot be entered through the registration platform, but it doesn’t mean you can’t still take part with your friends and family! If you would like to take part as a group, we suggest you joining the same arrival time slot. If you would like to do this, we suggest that you book closely together as we cannot reserve places on a slot and there are a limited number of spaces in each. Remember, you can fundraise as a team through JustGiving too!

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How many steps are there?

There are 36 floors to take you up to the Sky Garden which equals an impressive 896 steps! You can run, jog or walk your way to the Sky Garden - whatever you feel most comfortable doing!

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How much does it cost?

Standard registration is £25 with an early bird price of £20 available for limited period. We ask every climber to try and raise £250 for Great Ormond Street Hospital as well.

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Is my registration fee refundable?

All registration fees are non-refundable. Places cannot be transferred to another individual.

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What is included in the registration fee?

Your registration fee includes a free technical t-shirt, timing chip, finisher’s medal and a celebratory drink in the Sky Garden.

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Who can take part?

Due to the nature of the event, only people over 16 years old can take part. A parent/guardian must register anyone under 18 by selecting the ‘I am registering someone else’ button during the registration process.

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What is the wheelchair and pushchair access?

Due to the nature of the event, it is not suitable for wheelchair users. However, wheelchair users are welcome to celebrate with participants in the Sky Garden, as well as anyone with pushchairs.

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Can my friends and family meet me in the Sky Garden?

Yes of course! They are more than welcome to wait in the Sky Garden to see you across the finishing line. We will require names of all guests attending on the day and we ask that you limit the number of guests to three per participant as there is a capacity to the Sky Garden. A form will be sent around closer to the time to collect spectator names. All guests will need to be checked in with a member of GOSH staff and they will be given a wristband to wear for the duration of their visit.

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What time does it start?

The time you selected during the registration process if your arrival time. The first arrival time is 8am, with the climb starting 30 minutes later. There are slots every 30 minutes to choose from.

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What time does the event close?

The event closes at 2pm. Everyone is more than welcome to stay in the Sky Garden after their climb to enjoy the stunning views, but we ask that participants and spectators make their way down by this time.

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Are there timing chips for the event?

Yes, every participant will be sent a timing chip in their race pack. A leader board will display finishing times up in the Sky Garden and you will be sent a link to all finish times post-event.

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When do I get my race pack?

Your race pack will be sent to you in the post and you will receive it approximately 2-3 weeks ahead of the event (depending on when you sign up). Your race pack includes your t-shirt, race number, timing chip, free drink wristband and further information about the event.

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Are there changing facilities and toilets?

There are no changing facilities on site so please come ready to climb! The only toilets available are in the Sky Garden so you will need to take the lifts to the Sky Garden and back down should you need to use the facilities before the climb.

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Is there bag storage?

Yes, there is bag storage available on the ground floor, but we recommend you do not leave any valuables. Bags are left at the owner’s risk. All bags will be searched, in accordance with the Sky Garden security regulations. Only small bum bags or small rucksacks will be allowed to be taken on the stairs. Remember, to take your camera or phone with you if you want to take some epic pictures of the views from the Sky Garden!

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Will there be refreshments?

Yes, as well as the celebratory drink at the finish, water will be available in the Sky Garden and they will also be offering some cakes, snacks and other drinks for an additional cost. Please note that water cannot be taken up the stairs as it is a health and safety risk.

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Will there be first aid?

Yes, there will be first aiders and paramedics as well as security staff. We also ask all climbers to provide emergency contact details on the back of their running number.

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Do I have to fundraise?

All climbers are asked to fundraise a minimum of £250 in sponsorship, which goes towards all the amazing, life-saving work Great Ormond Street Hospital does. It's quick and simple to create a JustGiving page to kick start your fundraising. Get in touch with the Tower Climb team if you would like any fundraising materials or need any advice, we are here to help! You do not have to have reached the fundraising target by the date of the event.

Your registration fee goes towards the cost of putting on the event.

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What’s the temperature inside the Sky Garden?

The Sky Pod Bar and viewing terraces are naturally ventilated. This means the temperature in the Sky Pod Bar and on the viewing terraces is similar to the temperature outside, so we suggest friends and family come dressed suitably for the outdoor weather at the time. If you have friends and family coming along, they can bring a warm top for you to put on once you have finished your climb.

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What can friends and family bring to the Sky Garden?

Whilst participant belongings will be left in the bag storage on the ground floor, friends and family can bring their own belongings up to the Sky Garden. Friends and family must adhere to the regulations of the Sky Garden:

Admission to the Sky Garden is conditional on security screening of all personal belongings. Any prohibited article, firearm, pyrotechnic, including but not exclusively fireworks and smoke bombs, glass bottles exceeding 33cl, flammable liquids, alcohol or items perceived to be capable of causing harm or being in themselves dangerous are not permitted.

Please note that there are restrictions on the amount of liquids (including gels, lotions etc.) you are permitted to take into the Sky Garden, unless they are essential for medical purposes, special dietary requirements or contain baby food or baby milk. Containers must fit comfortably inside your bag so that it can be sealed.

For more information on security guidelines for the Sky Garden please visit: https://skygarden.london/visitor-terms

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I have a question that isn't listed here. How can I get in touch?

Call our Tower Climb team on 020 3841 3270 or email us at tower.climb@gosh.org. We'd love to hear from you.

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