FAQs

Answers to the most frequently asked questions about fundraising for Great Ormond Street Hospital (GOSH).

Questions

Getting started

Fundraising materials and promoting my event

Raffles

Keeping it safe and legal

Your event

Your money

Fundraising online

Fundraising offline

Gift Aid

What next?

Answers

Getting started

What can I do to fundraise for you?

Take a look at our fundraising ideas and get inspired! If you’re still not sure what’s right for you, drop us a line and we’ll help you find a fundraising activity that’s perfect for you.

Whether you’re planning to bathe in beans, host a pub quiz or organise a bake sale, we’d love to have your support. Take a look at our simple guides for advice on how to make the most of your fundraising event.

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How can I register my event?

Register your event or fundraising activity and a member of the team will be in touch shortly.

Please note that you cannot register for events organised by third parties on our website.

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What kind of support will I get from you?

Our fundraising team will support you right from the start. We’ll be on hand to help you brainstorm ideas, give you advice on event planning and send you promotional materials to help make sure your fundraiser is a success!

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Can I organise a fundraising event for Great Ormond Street Hospital Children’s Charity and another charity jointly?

Yes, as long as you let your supporters know that the money is being split, and between which charities. 

If you want to set up an online fundraising page, please use Virgin Money Giving. This allows you to choose what percentage you want to donate to each charity. Please note that the other charities must be listed on Virgin Money Giving.

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How old do I have to be?

The minimum age varies depending on the type of fundraising activity:

  • collection box collectors must be 16 years of age or over
  • for licensed lotteries, children under 16 cannot sell tickets
  • children under 16 cannot count collected money
  • to skydive, you must be 16 or over

For all other fundraising activities, children under 16 need to have written consent from a parent or a guardian in order to do their fundraising.

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The charity would be very happy to receive a donation from companies, providing that this does not conflict with our ethical policy. Unfortunately, in most instances, we are unable to promote your donation alongside the sale of your product/service. Arrangements such as this are referred to as ‘commercial participation’ in fundraising law, and it is required that a contract is in place between the company and the charity. Great Ormond Street Hospital Children's Charity has a commercial participation policy that sets out the terms, conditions and minimum guarantee required to partner with us.

For any clarification on this policy, or to explore other areas of supporting the charity, please do not hesitate to get in touch.

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Fundraising materials and promoting my event

Are there materials to help me with my fundraising?

We have a range of free downloadable materials on our website, as well as items such as T-shirts, collection boxes and buckets, posters, stickers, balloons and banners. To register your event and to request promotional materials, please email us or call us on 020 3841 3131.

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If you are fundraising for the charity, you may be able to use the “in aid of Great Ormond Street Hospital Children’s Charity” logo. It must be used within the guidance provided and all printed and digital materials featuring the logo must be approved by your contact in the charity team before publishing.

To request a copy of our logo, please email us.

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How can I promote my event?

The more people who know about your event the better! By telling people about the amazing things that you are doing, you will attract more support. Please take a look at our tips on how to promote your event via social media and through your local press.

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Can you promote my event on your website, Facebook or Twitter?

Unfortunately, we cannot promote individual fundraising events on our website. However, please feel free to post on our Facebook wall and follow @GreatOrmondSt on Twitter and use #TeamGOSH in your tweets.

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Can I market my event to your database?

Due to data protection law, unfortunately, this is not possible.

Why not download a copy of our Press release template to start spreading the word about your event?

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Raffles

How do I source raffle prizes for my event?

To help our fundraisers, we have created a handy guide on How to source auction and raffle prizes

In our experience, we have found that local businesses are often happy to help with fundraising events in their area, so would we advise that you approach these first.

We can send you an authorisation letter to say that we’re aware of your event and that we’d be very grateful to anyone who is able to support you with raffle or auction prizes. If you would like a letter to support your event, please email us.

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How do I organise a raffle?

All raffles fall under strict laws. There are some cases where a license from your local council may be required. Please have a look at our How to organise a raffle and source prizes and refer to the Gambling Commission’s regulations.

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Keeping it safe and legal

What do I need to think about to keep my event safe and legal?

Your safety and wellbeing is our priority. Please follow our and ensure you adhere to all health and safety laws.

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Do I need public liability insurance for my event?

We would advise all fundraisers working with the general public to seek public liability insurance. This will ensure that you are protected in the event of an accident or incident while fundraising for Great Ormond Street Hospital Children's Charity. There are many insurance companies that provide this, so make sure you call around for the cover that is best for your event.

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Your event

How can I cover the costs of my event?

Some events will require a bit of expenditure which you can cover with the money you raise, providing all donors or event participants are aware of this fact and you are fully transparent about how much money is going to the charity.  

Only the cost of putting on the event can be taken from funds raised. Volunteer fundraisers are not able to reimburse the cost of their time from funds raised.

We would advise supporters to try and keep expenses to an absolute minimum. You could approach local companies to get goods or services donated or at a reduced rate. You must keep all records of expenditure as you may be asked to show this to the charity.

Holding a raffle at your event is a great way of generating big funds with minimal costs. Have a look at the handy tips in our How to organise a raffle and source prizes

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Can I have some charity merchandise to sell at my event?

Unfortunately, we don’t currently have any merchandise for you to sell at your event. However, we can provide you with materials (balloons, stickers etc) to help you brand your event. Please email us to request your materials.

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Can someone from Great Ormond Street Hospital Children’s Charity attend my event?

We are extremely lucky to have a wonderful network of volunteer charity ambassadors, who are happy to speak at events within their communities, especially in the South East. If you are interested in having a speaker at your event, please email us and we’ll do our best to arrange this, although we may not be able to cover all locations.

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Do you have any videos that I can show at my event?

The charity has a range of different videos that you could show at your event on our YouTube channel. If you can’t find quite what you’re looking for, please don’t hesitate to get in touch and we will be happy to point you in the right direction. 

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Your money

How do I pay in my money?

You can pay in your money in one of the following quick and easy ways…

1. Cheque

Please make a cheque payable to “Great Ormond Street Hospital Children’s Charity” and send it to: Great Ormond Street Hospital Children’s Charity, 40 Bernard Street, London WC1N 1LE. Please attach a note with your contact details and your supporter number. If you don’t know your supporter number, please contact us on 020 3841 3131.

2. Bank transfer

Please contact us on 020 3841 3131 for our bank details.

3. Over the phone

Please call us on 020 3841 3131 and a member of the team will be able to take your card payment over the phone.

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How will I know that you’ve received my money?

We’ll send you a thank you letter by way of receipt once we have received and processed your donation. Please note that this can take several days.

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How will the money I raise be used?

We raise money to enable Great Ormond Street Hospital to provide world-class care for its young patients. The charity funds specialist equipment, research into new treatments and illnesses, the redevelopment of the hospital and patients and family services like our patient hotel.

It doesn’t matter how much you raise – whether it’s £10 or £1,000 – every penny allows us to help children and families every day.

Read our Impact and Annual Reports to find out how our fantastic supporters have helped make a difference to our patients and their families.

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How much of my money actually goes to the hospital?

Out of every £1 raised, 73p is spent on providing world-class care for the hospital’s young patients and their families. You can find more details of this in our Annual Report and Accounts.

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Can I raise funds for a specific ward, condition, piece of equipment or research?

In most instances, we can work with you to match your area of interest with the hospital's funding requirements. Please call us on 020 3841 3131 or email us to discuss this.

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I would like to buy toys with the money that I have raised to give to the children at Great Ormond Street Hospital.

We are very lucky to receive lots of toys from manufacturers and retailers, especially at Christmas. So, while we are always grateful to receive toys and other gifts for the patients over at the hospital, the most useful gift we can receive is a donation from money raised by our supporters.

We need help from people like you and your friends and family to rebuild and refurbish the hospital, buy vital equipment, support pioneering research and fund welfare services. Therefore, we ask that you send any money you raise to us to help ensure our patients get the best outcomes, rather than using it to purchase toys.

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We are happy to accept toys and distribute these to the wards on your behalf. However, as the hospital has a very strict health and hygiene policy, we are only able to accept toys that are brand new and in their original packaging. There are full details of what we can accept on our website.

Please send any toys to us at Fundraising department, Great Ormond Street Hospital Children's Charity, 40 Bernard Street, London WC1N 1LE.

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I have one of your collection boxes. How do I get this donation to you?

Please empty the tin and count the money in the presence of a witness. Please see ‘How do I pay in my money?'

Please do get in touch with us for a replacement home collection box, a new seal, or if you have a counter top collection tin with chain.

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Fundraising online

How do I set up an online fundraising page?

Setting up a fundraising page online is a quick and easy way to ask your friends, family and colleagues to sponsor you.

Our preferred online fundraising page provider is JustGiving. Simply head to their website and follow the instructions. Remember to choose Great Ormond Street Hospital Children’s Charity from the drop down list when you sign up.

Once you’ve set up your page, add a personal story to explain why you’re fundraising for us. The more personal your page is the better! You can also read our maximising your fundraising online  to make your page a real success.

If you have any problems setting up your page, please call 020 3841 3131 and a member of the team will be able to assist you.

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How do I show offline donations on my page?

JustGiving has helpful instructions on adding offline donations to your page.

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How do I get the funds from my page to you?

Any money donated through JustGiving and Virgin Money Giving is paid directly to the charity within three weeks. This is cost-effective for the charity and makes collecting sponsorship easier for you.

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Do you receive all the money given through my online fundraising page?

Most online giving sites charge a small transaction fee from the Gift Aid they claim on behalf of the charity. This amounts to a very small percentage and using these sites is still a very cost-effective way for you to fundraise, although any large donations should be passed to the charity directly.

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Fundraising offline

How do I fundraise offline?

You can use our Sponsorship form to collect donations in person. Once you have collected the money, you can they pay this in very easily.

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Can I do a collection on the street?

Street collections are a great way to raise much-needed funds. To help get you started, please view our bucket collection tips .

If you would like to arrange your own collection in a public place, you’ll need to contact the local council authority and apply for a license or ask the manager of a private site, such as a supermarket. Once you have obtained all your permissions and arranged a date, we can provide you with collection buckets and an authorisation letter. You should ensure that you pay these donations to the charity as soon as possible.

Please note that you also need a license to collect door to door from your local council and you must not do this without this licence.

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Gift Aid

Can you claim Gift Aid on the money I have raised?

Donations from UK tax payers are worth an extra 25p for every £1 donated at no extra cost to you!

For us to be able to claim Gift Aid, you need to check that the sponsor or donator is a UK tax payer, record their home address, postcode, and donation amount, and make sure they tick the Gift Aid box on your sponsorship form or fundraising page.

Please note that we are unable to claim Gift Aid on ticket sales, raffle sales, corporate sponsorship, and sale of goods or auction proceeds. We also cannot claim Gift Aid on payments from companies.

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What next?

Can you organise a tour of the hospital or a cheque presentation for me?

We’d love to welcome you to the hospital for a short tour or cheque presentation. Please email us and we’ll try to facilitate this for you. If you are unable to visit us, why not view some of our great videos on YouTube to see more of the hospital and meet some of our patients?

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Can I visit the children in the hospital?

Our patients are very ill and for several reasons, including infection control, ward visits are unfortunately not possible. However, we have a number of patient stories on our website and videos on our YouTube channel where you can see some of the children we treat.

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Do I need to return my materials?

We’d be very grateful if you could return any materials after your event so that we can use them again and help save money.

Please send them to Great Ormond Street Hospital Children’s Charity, Linney Group Ltd, Adamsway, Mansfield, Nottinghamshire NG18 4FL. If you live locally, you are very welcome to drop the items off at our charity office at 40 Bernard Street, London WC1N 1LE.

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What happens to my personal details?

The personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with the Data Protection Act, and all other applicable data protection laws and regulations. Please see our privacy policy for more information on this.

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I would like to share my story.

We’re always looking for personal stories to encourage other supporters to fundraise, and to raise the profile of Great Ormond Street Hospital and the charity.

Please feel free to post on our Facebook wall and follow @GreatOrmondSt on Twitter and use #TeamGOSH in your tweets.

Please do contact us if you have a story you would like to share.

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I would like to volunteer for Great Ormond Street Hospital Children’s Charity.

Volunteering for us is a great way to make good use of your skills while supporting the hospital’s work. Please do have a look on our website for more information about our different volunteering roles, including events and office support. If you are interested in volunteering at the hospital, you can enquire about this on our website.

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How do I set up a monthly donation?

By setting up a regular gift today, you can help make a difference to the lives of thousands of children and their families at Great Ormond Street Hospital. It’s very quick and easy to do. Set up a regular gift today.

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Any other questions?

Please feel free to give our friendly team a call on 020 3841 3131, or email us if you need any more information. We’ll be happy to help in any way that we can.

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