Frequently asked questions

We hope you'll find some these answers to our Celebrate and Dontate frequently asked questions useful. If you do not find what you are looking for you can always contact the team, who will be happy to help.

Celebrate and Donate

What is Celebrate and Donate?

Celebrate and Donate is a way to use your special occasion – a birthday, wedding, anniversary, or other big day – to help raise vital funds for Great Ormond Street Hospital Children’s Charity.  By asking for donations instead of gifts, you’ll help fund the amazing work that takes place at GOSH every day – and that's definitely something to celebrate!
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How can I fundraise for my birthday, wedding, anniversary or other special occasion?

The easiest way to fundraise in celebration is to open a JustGiving page and share the link with family, friends, and colleagues. We also have a range of materials to help with your celebration, including:

  • Donation envelopes
  • Balloons, posters, and collection tins
  • Thank you cards (which also double as place settings and include a tasteful message on the back informing your guests of the impact their support will have). Packs of 10 are available for a suggested donation of £3.50.  
  • Pin badges, for a suggested donation of £2 per badge

To request supplies, simply tell us about your celebration and we’ll contact you – or email us.

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How can I politely ask for donations instead of gifts?

The wording you choose will depend on the tone of your event and invitations, but the most popular way to convey the idea is to talk about donations instead of presents and to make the point that collectively you can achieve amazing things. Money raised in celebration is vital to fund Great Ormond Street Hospital to continue helping seriously ill children. All donations make a big difference, for example just £20 could buy four tiny breathing masks for premature babies. 

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About your donations

How will the money I raise be used?

Your donations will help us to enable Great Ormond Street Hospital to provide world-class care for its young patients and their families. The funds will be used to contribute to:

  • The redevelopment and refurbishment of the hospital
  • The purchase of the most up-to-date equipment
  • Research into new treatments and cures
  • Accommodation and other support services for the children and their families
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Can you claim Gift Aid on donations?

Donations from UK tax payers are worth an extra 25p for every £1 donated – at no cost to you – if you tick the Gift Aid box. Please do this if you can. More information about Gift Aid is available from HMRC.
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Will you tell me about all the money raised for my celebration?

We will write to you with details of who has donated to your celebration, along with the total amount raised, but we will not disclose individual amounts. 
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Where can I send cheque or cash donations and to whom should a cheque be made out?

Cheques or Charities Aid Foundation (CAF) vouchers can be made out to Great Ormond Street Hospital Children's Charity and sent to Celebrate and Donate, 40 Bernard Street, London WC1N 1LE. Please be sure to include the details of the occasion you’re celebrating. Please do not send cash through the post.
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Some friends and family want to support, but don’t want to donate online - how can they donate?

Donations can be made over the phone on 020 7239 3002 or by post. Cheques or CAF vouchers should be made out to Great Ormond Street Hospital Children's Charity and sent to Celebrate and Donate, 40 Bernard Street, London WC1N 1LE. Please ask friends and family to include the name of your celebration.

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What happens after you donate

Will I receive a thank you letter or email?

Unfortunately we are not able to offer this service as it is not practical to have plaques in a working hospital. Due to the routine deep cleaning of equipment and rooms in the hospital, we cannot guarantee that a plaque will remain in place.
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Can I visit the children in the hospital?

As you can appreciate, our patients are very ill and for several reasons, including infection control, ward visits are not possible. HHowever, we do have a number of patient stories on our website and videos on our YouTube channel where you can see some of the children in our care who are benefitting from your support. 
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Can I share my story with others?

Of course! We're always looking for personal stories to encourage other supporters, so please do contact us if you have a story and photos you would like to share. 
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Can you organise a cheque presentation for me?

We would love to welcome you to the hospital for a short tour or cheque presentation. Anyone who raises over £10,000 will also be mentioned in our annual charity Impact Report.

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Can you create or edit my JustGiving page for me?

This would mean us taking personal information from you, including passwords, so unfortunately we are unable to do this. It's easy to set up a page; simply go to the JustGiving website and follow the instructions. This will take you through starting your page, adding your story and photos, and customising the email your donors will receive. For any assistance, please call the JustGiving Customer Support team on 0845 078 2063 or see their help section.
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How do I show cheques/cash/offline donations on my page?

JustGiving has helpful instructions on adding offline donations to your page.
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I’m having issues with my page. Can you help?

Please call the JustGiving Customer Support team on 0845 078 2063 or see their help section
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How much of what is raised is spent on charges for JustGiving?

As with any service, we do have to pay a small fee for JustGiving to process your kind gifts. As a charity we have shopped around and believe we have found the most cost-effective way of providing the best customer care and ease of service to you. JustGiving charges a small monthly fee to the charity, plus a minimal fee on each donation, including Gift Aid, made through the site. These fees are reinvested back into making JustGiving better for you. 
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Do you have step-by-step instructions on how to start a JustGiving page?

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